Terms of Service

1. Acceptance of Terms

By accessing and using SaaS Trial Flow ("Service", "Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SaaS Trial Flow is an autonomous AI agent platform that automatically nurtures SaaS trial users through intelligent conversations to drive trial-to-paid conversion. Our platform uses artificial intelligence to create personalized email communications and track user engagement throughout the trial process.

3. User Accounts and Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate and complete information when creating your account
• Maintain and promptly update your account information
• Use the service only for lawful purposes and in accordance with these Terms
• Not use the service to send spam, unsolicited communications, or violate any applicable laws
• Ensure you have proper consent from trial users before using our platform to communicate with them

4. AI-Generated Communications

Our platform uses artificial intelligence to generate personalized email communications. You acknowledge that:

• AI-generated content may not always be perfect and should be reviewed when possible
• You are responsible for the content sent through our platform to your trial users
• You must ensure compliance with applicable email marketing and privacy laws
• The AI system learns from user interactions to improve communication effectiveness

5. Data and Privacy

We take data security seriously. By using our service, you agree that:

• We may collect and process data as described in our Privacy Policy
• Trial user data you provide will be used solely for the purpose of operating our service
• You have the necessary rights and permissions to provide trial user data to our platform
• You will comply with all applicable data protection laws including GDPR, CCPA, and CAN-SPAM Act

6. Prohibited Uses

You may not use our service to:

• Send unsolicited commercial email or spam
• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or attempt to gain unauthorized access
• Use the service for any illegal or unauthorized purpose
• Interfere with or disrupt the service or servers

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the service with or without notice.

8. Limitation of Liability

To the fullest extent permitted by law, SaaS Trial Flow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.

9. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction in which SaaS Trial Flow operates, without regard to conflict of law provisions.

12. Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels or visit our contact page.